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Vibrant Healthcare for Medically Underserved Communities in East Africa.

Enabling equitable access to high-quality and affordable healthcare for all.

Improving Equitable Access and Quality of Healthcare;
Making Care Affordable for All

Our vision

A vibrant healthcare for rural and hard-to-reach communities in East Africa. The Upper Nile Institute (UNI) believes in, and commits to the Universal Health Coverage of “moving together to build a healthier world.”

Our solution explained (Coming Soon!)


Here, we explain our model and approach in a couple of minutes. Take a look!

Healthcare Challenge

Hard-to-reach populations such as the refugees. internally displaced persons, rural and suburban communities in East Africa have longer commute time, fewer care options, and receive little to no preventive care. They do not visit doctors regularly until at the later stages of the illness. As a result, they experience high death rates and worse health outcomes. One of the main bottlenecks for improving access to healthcare has been the severe shortage of health workers and lack of capacity.

Our Solution

Our solution connects three key elements: a small medical clinic and/or hospital in the local communities with dedicated medical assistants physically present to help patients; an administrative staff to manage the logistics of the healthcare system; and a team of specialists delivering expert medical care via our telehealth platform. Using our telehealth platform enables equitable access to healthcare services, reduces financial and time costs and improves health outcomes for medically underserved communities.

For Providers

Join a network of care providers leveraging flexible and secure digital platform to enable patient consultations and clinical peer collaborations.

  • Use our web or mobile applications to conduct live video, phone, or chat consults, document visits, and prescribe electronically when needed.
  • Gain access to reliable health data about your patients, the right information at the right time.
  • Manage your availability and review a simple integrated schedule for online and in-person appointments.
  • Get paid directly and control your finances through a dedicated billing and revenue cycle management portal.

For Clinics & Hospitals

Deliver services under your own unique brand, acquire new members across geographic locations, and improve care with your own white-labeled telehealth platform.

  • Streamline every aspect of care delivery and provide a unique experience for your physicians and patients.
  • Create the most efficient physician workflow with seamless EMR integration, administration support, and revenue cycle management.
  • Augment your services by connecting with other providers across health system network extending the clinical network for referrals and specialist consults.
  • Gain support through our Medical Network with the best practices and training developed for and with our health systems partners.

For Partners & Health Systems

We work with governments, health systems, and humanitarian and community-focused organizations to reduce inequality and improve national healthcare outcomes through our fully localized technology and services.

  • Generate data-driven insights that facilitate better public health decisions, create innovative policies and make impactful discoveries.
  • Develop customized digital solutions to remove barriers to quality care in underserved areas and address access challenges for at-risk populations.
  • Implement evidenced-based protocols to increase readiness and optimize resource allocation and care coordination.
  • Get paid directly and control your finances through a dedicated billing and revenue cycle management portal.

Why Upper Nile Medical

Equitable Access to care

Resource-limited rural and hard-to-reach communities have limited access to medical centers and in-house expertise for urgent. We remotely connect them to healthcare providers and specialists.

Cost Saving

We bring services closer, reducing travel associated and medical costs hence making healthcare affordable and equitable for families and communities.

Always on Time

We reduce the need to travel long distances and delays in seeking and receiving care by connecting patients via hybrid telehealth.

What do Patients, Providers and Partners say about Upper Nile Medical

Frequently Asked Questions